Neeraj Sharma Shares The Art And Science of Modern Sales
Introduction to Modern Sales
In the ever-changing world of current commerce, the skill and knowledge of sales have gone beyond usual limits. Selling today demands an intricate grasp of innovations, a calculated technique to customer-bonds, and an alert perception of worldwide industry patterns. Neeraj Sharma, an experienced professional who has held executive roles in Dell, HP, Lenovo, and IBM, stands as a witness to the progress of contemporary selling.
As technology keeps shifting the course of how industries work, the role of a sales professional has grown to be more involved and varied. It isn’t simply about promoting products anymore; it also means cultivating connections, comprehending what clients require, and offering complete answers addressing the problems of the digital period. Neeraj Sharma's experience with major companies captures the blending of art and thinking in contemporary sales, mirroring the necessity for flexibility, strategic planning, and a wide range of abilities.
1) Value Seller
At the center of contemporary product selling, lies the idea of being a value seller. Throughout his time with Dell, Neeraj Sharma discovered the craft of furnishing more than simply goods – he realized how to propose solutions that contributed concrete value to the customer. A value seller, in today's context, isn't just about the qualities of an item but with how it coordinates with the client's overarching objectives and aids their prosperity
Value selling involves understanding the client's challenges, tailoring solutions to address particular issues, and showing how products or services fit into a larger business plan. Neeraj Sharma designed a game-changer account management strategy for 20+ customers at Dell, initiating it with a focused conversation with the CIO/CXOs. Also during his time as the director of IBM, he transformed enterprise and SMB business into high-value solutions, including business continuity, middleware, security, and data center design for commercial customers. Neeraj Sharma's experience at these companies established the basis for this modern sales element, emphasizing the significance of creating worth for the client beyond the direct transaction.
2) Discoverer
The ever-expanding product portfolios of companies like HP necessitated a strategic methodology for sales. Throughout Neeraj Sharma's time with HP, he took on the role of a discoverer. He was deeply involved in the redesign, revamp, and implementation of the new HPE Global Partner Program. In today's sales environment, a discoverer not only comprehends his own offerings in depth, but also investigates and uncovers all aspects of a client's need. Neeraj Sharma's experience demonstrates how crucial it is to be a discoverer in contemporary sales, where keeping ahead of the bend is vital to offering applicable and meaningful solutions.
3) Networker
In today's business environment, being a networker involves comprehending diverse communities and cultivating meaningful connections. The proficiency to traverse cultural subtleties and construct affiliations beyond boundaries is essential in a world where enterprises operate on an international scale. Networking extends beyond the traditional sense, it means creating connections within and beyond the organization and leveraging these relationships to drive sales and faster collaborations.
During his experience in major electronic technology companies like Dell, HP, IBM, Lenovo, Neeraj Sharma led the transformation and automation of the channel ecosystem through a network of distributors (Indian/global), resellers, system integrators, and corporate resellers. His journey is a testament to the fact that success in modern sales is often contingent on the strength of one’s professional network.
4) Communicator and Listener
In the realm of modern sales, effective communication is paramount. The communicator's role is more than just conveying information; they also have to demonstrate how a particular solution will meet the client's requirements. This requires translating specialized terminology into terms that align with the client's goals.
However, active listening is equally important along with successful communication. A good listener can understand the needs of his clients, their concerns and aspirations. Neeraj Sharma understood the importance of communication and listening to strategically solve problems and offer meaningful insights. The combination of these skills creates a dynamic exchange where the sales professional not only conveys information but also understands the pain points of its customers.
Conclusion
Neeraj Sharma's journey in the electronic industry in companies like Dell, HP, Lenovo, and IBM, provides a multifaceted approach to the sales profession which is not limited to just completing the transaction with the customer. From being a value seller to a ‘data-driven’ discoverer, ‘biased towards action’ networker, to a ‘dual role’ communicator and listener, the modern sales professional requires a diverse skill set. In an era where technology is rapidly reshaping industries, the ability to adapt, understand, and connect on a deeper level with clients is the key to success in the ever-evolving landscape of modern sales.
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